Microsoft Dynamics CRM Online Professional Add-on to Office 365 - Subscription License

Microsoft Dynamics CRM (customer relationship management), combined with visual, real-time insights from Power BI and the anytime, anywhere collaborative capabilities of Office 365, equips your teams with familiar tools that allow them to crush quotas.

What is CRM?

A CRM solution is a multi-faceted platform where all things crucial to customer relationship development and retention are kept to assist businesses in gauging things like their outreach efforts, social engagement, customer satisfaction. Having a centralized system that logs every customer interactions prevent things like pitching a sale to the same person by two or more employees, losing customer information, mixing up orders, and more. 

Why CRM?

CRM tools centralize customer information, automate marketing interactions, provide business intelligence, and facilitate communications for increased productivity. This gives you the ability to track opportunities for your sales team to pursue, analyze relevant data, and help deliver the very best customer service. 

Customer relationship management solutions make the customer-facing functions for business better and more effective. When you are able to make marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, a CRM solution brings all these functions together in one place. A more robust system of intuitive applications can make the entire process much smoother so you never miss a beat.