American Owned and Operated
Microsoft Dynamic 365 Customer Service, Enterprise Edition Add-on CRM Basic - Faculty
Product Specifications
- Manufacturer Digi International
- Manufacturer Part Number 76000841
- Manufacturer Website Address http://www.digi.com
- Brand Name Digi
- Product Type Antenna
Overview
Microsoft Dynamic 365 Customer Service, Enterprise Edition Add-on CRM Basic - Faculty
Microsoft Dynamic 365 Customer Service Enterprise Edition Add-on CRM Basic - Faculty (Qualified Offer)Thrive in the digital economy
Drive value for your customers and employees―and more effectively compete in an ever-changing digital economy. That’s digital transformation. That’s Dynamics 365.
Create consistency and loyalty
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
- Give customers great service on their channel of choice.
- Make Help easy by providing relevant, personalized service.
- Proactively address issues by detecting customers’ intent and social sentiment.
Make your agents' jobs easier
Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.
- Reveal customers’ case histories, preferences, and feedback.
- Provide guidance on entitlements and service-level agreements.
- Display it all in a single interface tailored to their job and skill set.
Get an adaptive engine
Respond quickly to customer and market changes within an agile, cloud-based environment that
- Adapt and customize easily using configuration, not code.
- Extend your functionality through a single interface.
- Rely on advanced analytics and a trusted cloud platform.
Engage your customers
With digital intelligence on your side, you fill every customer interaction with personalized insight. And your conversations feel more fluid and natural
Dynamics 365 provides the insights your people need to make the best decisions and the tools they need to do their best work—ensuring great outcomes from your business software.
Optimize your operations
With complete ERP capabilities to streamline your operations and reduce your costs, Dynamics 365 enterprise business solutions help you grow your business and your bottom line.
Transform your products
By embedding technology into your products, you can start using shared data and digital intelligence to generate new insights, products, and business models—and discover new revenue sources.
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