Product Specifications
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Overview
Microsoft Microsoft Dynamics CRM Online Profession Monthly
Microsoft Dynamics CRM Online ProfessionalThe Professional license is the comprehensive Microsoft Dynamics CRM license that the majority of subscribers will find best suits their needs. The Professional license provides access to all of the features of Microsoft Dynamics CRM as well as some integrated add ons.
Professional License Use Rights:
- Administer your CRM organization
- Unified Service Desk
- Microsoft Social Listening
- Customize your organization
- Create and manage system dashboards, charts, workflows, and dialogs
- Sales force automation
- Customer service automation
- Create marketing lists and campaigns
- Create and manage personal dashboards and charts
- Read and write contacts, opportunities, leads, accounts, and cases
- Read and write custom application data
- Manage activities
- View activity feeds
- Access through web browser, Outlook, and mobile apps
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