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Microsoft Dynamics 365 Field Service – All Editions
Help your field-based business succeed with Microsoft Dynamics 365 for Field Service. The software provides everything your business needs to flourish including optimized scheduling and predictive maintenance. Spend less time driving and more time working by taking advantage of the unique tools and support features offered in this software. The software program seamlessly connects dispatchers, service managers and field technicians to make the most of available resources to ensure customers receive quick and professional service.
Improve Scheduling
Improve your scheduling and fit more appointments into the day using Dynamics 365 Field Service’s improved scheduling system. Make the most of your employee workloads while reducing mileage and increasing revenues. Optimized scheduling tools help ensure you dispatch the right technician the first time to improve first-time fix rates and reduce wait times between calls and repairs.
The program also allows you to improve your resource allocation by seeing which technicians are available and what their truck inventories look like before you send them on a call. Map views and visualizations help with dispatching so you can match technicians with calls based on distance to the destination. If you’re running low on an item or if a particular technician has a special set of skill to get a job done faster, you can use this information to plan accordingly and make sure you always allocate the available resources as wisely as possible.
Improve Customer and Technician Satisfaction
Your customers will love the improved communication and faster scheduling offered by Dynamics 365 Field Service. Your technicians will appreciate the real-time customer information and guidance as well as the ability to collect signatures remotely to expedite work orders through a simple mobile app. With happy technicians and satisfied customers, your business will flourish.
If you’re ready to improve your response times, do more calls in a day and manage your inventory all from one convenient location, download Microsoft Dynamics 365 Field Service today. At Tech Supply Shop we offer this incredible software in business and enterprise editions as well as several licenses so you can choose the version that's right for your needs.
